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Sr. Account Manager (telco Company)

at Wonese, Philippines Inc. in Metro Manila
Published at Jul 23, 2019

The Senior Account Manager maintains and grows relationships with small to large customers, while achieving an assigned sales and profit growth goal. Reporting to the VP for Sales and Marketing, the Senior Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts.

The Senior Account Manager is responsible for selling and supporting the firm’s complete product and service offering to an assigned set of named accounts. Focusing on customers with high-value, strategic growth opportunity, the Senior Account Manager’s most important customer interactions are face-to-face meetings.

The Senior Account Manager is responsible for achieving an assigned sales and profitability goal.

Aditional products or services to current buyers and/or
2. Finding additional buyers within the existing customer location and/or
3. Selling additional customer locations.

• Sells the firm’s complete offering of products and services.

• Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.

• Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.

• Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.

• Manages assigned customers’ transition from the Business Development group during customer implementation.

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Published at Jul 23, 2019
Viewed: 3830 times