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Full-time Email Us Customer Service Representative In Parañaque

at J-k Network Services (Anywhere)

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Job Post

Company Profile:
The company is a market leader in transformation of content assets.

Position: CSR
Industry: BPO
Location: Parañaque
Salary: P16,000-P18,000

Job Responsibilities:
- Communicates with customers to gather details and/or probe for necessary information
(i.e. specific concerns, account details, name etc.) in order to correctly identify and assess customers’ needs
- Manages customer complaints, provide appropriate solutions and alternatives within time limit; follow up to ensure resolution
- Endorses customers to supervisors or more experienced employees for issues or concerns requiring escalation
- Drafts and composes e-mails/ responses that are clear and concise and ensures that they contain the complete information needed by the client

Job Qualifications:
- Completed at least 2 years in College
- With at least 6 months of CSR Voice Exp
- Good English communication skills, both oral and written

For more inquiries you may contact our friendly recruiters and they will be very happy to assist you. Kindly look for Ms. Kendra:

Globe: 09164931663
Smart: 09293159901
Landline: (02) 245 2829

J-K Network Services offers a FREE CAREER CONSULTATION!
Fill up the form and talk to us!


You can also refer your friends and relatives if they are interested

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Published at Aug 05, 2019
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