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Full-time Email Us Weekends Off: Customer Service - 50% Voice & 50% Non-voice

at Transec Bpo Solutions in Metro Manila

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Job Post

WHY APPLY WITH US?
◘ 50% non-voice and 50% voice work
◘ Competitive salary package and incentives
◘ Non-toxic yet fulfilling account
◘ Fixed schedule & weekends off
◘ Real work-life balance

JOB OBJECTIVE
Provide customer service support via phone (outbound) and email related to insurance claims.
• Be actively involved in the onboarding process of auto claims and coordinate with all parties involved.
• Work hand-in-hand with internal team, insurers and other parties via email or phone (outbound).
• Ensure all interactions made with clients, insurers and other affiliates are logged into the system.

SKILLS & QUALIFICATIONS
• Must have 2 - 3 years work experience in customer service; handling a US account.
• Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
• Good speaking skills in English.
• Background in auto claims, other types of insurance or knowledge in cars are a plus.
• Willing to work night or graveyard shifts


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Published at Aug 07, 2019
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