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Full-time Email Us Medical Records Retrieval (night Shift, Voice)

at Ifive Inc. in Quezon City - Robinsons Bridgetowne

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The Medical Records Retrieval is responsible for: contacting, following up with and retrieving medical records from individual physicians, medical groups and hospitals.

- Maintain time-service, quality and production goals using good work queue management and customer service skills – Maintain a high level of customer service skills. Present a friendly and professional demeanor – Protect the security of medical records to ensure that confidentiality is maintained, in observance of the HIPAA Compliance Policy – Handles a high volume of continuous telephone calls and gathers needed information in a timely manner. Method of transmission can either be inbound or outbound. – Performs multiple tasks simultaneously – Perform both individually and as a team to meet daily production expectations – Use appropriate judgment in upward communication regarding customer issues – Display excellent verbal and written English language skills, particularly strong business writing skills – Display ability to use the computer with windows, including MS office applications, electronic mail, internet

Qualifications for the position: – At least 6 months solid BPO experience of any BPO account – High school graduates are welcome to apply as long as they have 8 months solid BPO experience – Willing to working on shifting/graveyard schedule – Willing to work at Bridgetowne – Quezon Ctiy

*WEEKENDS OFF *HMO upon DAY 1 for Employees (1 FREE Dependent upon reaching 3rd month) *MORE ROOM FOR CAREER GROWTH!

START DATE will BE AUGUST 23, 2019!!

Interested candidates can WALK-IN at our Recruitment Office – 7/F Zeta Tower – Robinsons Bridgetowne, C5 Road, Brgy. Ugong Norte, Quezon City (fronting IPI, behind INC/Results & near Tiendesitas).

Our Recruitment Hours is from 1PM to 6PM, Monday to Friday.



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Published at Aug 12, 2019
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