applied online
Customer Service Representative (fixed Sched - Weekends Off - Semi Non-voice)
at
Transec Bpo Solutions
in Metro Manila
Published at Sep 19, 2019
Jobs posted 60 days ago are considered expired.
WHY APPLY WITH US?
◘ 50% non-voice and 50% voice (outgoing)
◘ Fixed schedule & weekends off – no shifting schedules!
◘ Non-toxic account: no irate callers/queuing
◘ Competitive salary package plus allowance and incentives*!
◘ Real work-life balance
JOB OBJECTIVE
Provide customer service support via phone (outbound) and email related to insurance claims.
• Be actively involved in the onboarding process of auto claims and coordinate with all parties involved.
• Work hand-in-hand with internal team, insurers and other parties via email or phone (outbound).
• Ensure all interactions made with clients, insurers and other affiliates are logged into the system.
SKILLS & QUALIFICATIONS
• Must have 2 – 3 years work experience in customer service; handling a US account.
• Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
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