Customer Service Associate
at
Mclink Copy Services Phil Inc
in Metro Manila
Published at Oct 11, 2019
This job post has already expired.
Jobs posted 60 days ago are considered expired.
Jobs posted 60 days ago are considered expired.
Picking up calls inquiries and support in English
Installation and configuration of computer systems
Going through call logs to determine if there are any trends developing
Delivering service and support to end-users via automated call distribution phone software
Gathering and using customer details before evaluating and analyzing the symptoms of the issue
Diagnosing and solving technical issues including email clients and internet connectivity
Redirecting problems to the appropriate resource when necessary
Staying up to date with changes and updates in a company's systems
Use of computers and designated tracking software in order to process and record calls
Job Requirements:
At least 1 year of working experience in the related field is required for this position
Preferably Entry Level specialized in Customer Service or equivalent
Mandarin speaking will be given additional allowance to liaise with Mandarin speaking associates
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Published at Oct 11, 2019
Viewed: 2317 times
Viewed: 2317 times
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