News
  • 1.) Visit and Like our new HireME.ph - Facebook Page!

  • 2.) All job openings are welcome here! From JANITORIAL to CEO position as long as you're a legitimate company or organization.

  • 3.) HireMe.ph Merchandise is now available on Teespring! More designs to come!

  • 4.) With the prominence of the so-called Big Data; we make sure you're not left behind. Visit our beta JOB TRENDING page. More statistics coming soon!

  • 5.) Dress your way to the top of that corporate ladder. Click here!

  • 6.) There are only (2) types of Job Posting Website: PAID and FREE. We proudly belong to the latter! :)

  • 7.) Want to talk about anything related to office productivity? Introducing HireMe.ph Forums, simply register to join the chitchat!

  • 8.) Want to impress your superiors and colleagues with your increased productivity in the workplace? Equip yourself by visiting our PRODUCTIVITY SHOP!

Sharing is Caring

Full-time Email Us Team Leader ■ Local Account ■ Ortigas

at Transec Bpo Solutions Inc. in Metro Manila

This job post has already expired...

Expired
Job Post

WHY APPLY WITH US?
■ represent one of the top leading brands in PH
■ day shift & local account
■ fixed work schedule
■ great working environment with a tight-knit team

JOB OBJECTIVE
To provide leadership, coaching, support, and guidance to a team of Customer Service Associates in exceeding performance metrics.

ESSENTIAL JOB FUNCTIONS
• Manage team performance by conducting training, QA monitoring, and coaching.
• Communicate to the team any new requirements and/or updates.
• Responsible for handling complaints and taking escalation calls to resolve customer concerns.
• Create and submit reports to the client.

SKILLS & QUALIFICATIONS
• Bachelor’s/College Degree in any field is highly preferred; must have undergone 2nd year of college level.
• At least 1 year of experience in a call center environment as a Supervisor or equivalent role preferably in the field of customer service.
• Experience as Assistant Team Leader / SME can be considered.
• Experienced in using MS Excel.
• Good communication skills, both written and oral for both English and Filipino.

To apply, send your resume to careers@transecbpo.com

We know that resume is a must to apply for a job. If you don't have one or yours is already obsolete. HireMe.ph gives you free editable resume templates here.


Recent jobs at Transec Bpo Solutions Inc.
Full-time Customer Service Support • Semi Back Office at Transec Bpo Solutions Inc. in Ortigas, Metro Manila Jan 13, 2020
Full-time Client Care Team Supervisor | Us Account | Ortigas at Transec Bpo Solutions Inc., Anywhere Jan 08, 2020
Full-time Sourcing Associate - Ortigas - Day Shift & Weekends Off! at Transec Bpo Solutions Inc. in Ortigas, Metro Manila Jan 08, 2020
Full-time Admin Assistant (100% Back Office) • Ortigas at Transec Bpo Solutions Inc. in Ortigas, Metro Manila Jan 08, 2020
Full-time Urgent: Recruitment Specialist ■ Dayshift ■ Ortigas at Transec Bpo Solutions Inc. in Ortigas Metro Manila Jan 08, 2020

« Go back to category
Is this job ad fake? Report it!   
Recommend to a friend
Published at Nov 07, 2019
Viewed: 429 times