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Full-time Email Us Spanish 1st Line Service Desk Analyst

at J-k Network Services (Anywhere)

Company Profile: This company is one of the leading providers of IT, Customer Support and E-commerce. It is also a recognized global leader with over 48 years experience in outsourced services. They are supporting over 2,500 clients in 15 countries.

Account Details:

Position: Spanish 1st Line Service Desk Analyst
Location: Mckinley, Taguig City
Industry: BPO Company
Salary: P75,000

Benefits:
• HMO day 1 plus 1 free dependent
• Night Differential Pay: 20%
• Hazard Pay
• 13th Month Pay
• 14th Month Pay
• Annual Increase
• Vacation Leaves
• Sick Leave
• Government Mandated benefits (SSS, PhilHeath, Pag-ibig)

• Schedule:Shifting Schedule

Requirements:
• Open for both Native and Non- Native Spanish Speakers
• Proficient in both Spanish and English
• Technical Support and Service desk experience is an advantage
• At least Vocational level
• Knowledge in Microsoft application is a plus

Responsibilities:
• Provide 1st level technical support
• Troubleshoot related concerns and queries
• Respond to software and hardware inquiries
• Assist customers in logging system
• Update and track the incoming calls in the system

Recruitment Process:
• Resume Screening
• Initial Interview
• English Test
• Language assessment
• Final Interview
• Job Offer

HOW TO APPLY:
Please send your resume to: jkrecruit@jp-network-e.com

Mobile: (+ 63) 936 973 4185 | 0956-963-6499
Sun/Smart: 09426682269
Skype: jkrecruit or live:jknetwork1
WhatsApp/Viber: (+ 63) 936 973 4185
LINE: genrou_team or jknetworkteam
Look for: Ms. Yam
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Published at Nov 07, 2019
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