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Full-time Email Us Team Supervisor - Dayshift And Local Account

at Transec Bpo Solutions Inc. in Metro Manila

Want to step up? Transec is hiring for a TEAM SUPERVISOR for a Local Account! This role is open to those with 1 year SME / Assistant Team Lead experience.
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THE COMPANY
Transec is a BPO company based in One Corporate Centre Ortigas, Pasig City. We deliver outsourcing services that are designed for successful small to medium-sized teams.
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THE POSITION AND ACCOUNT
This role is for one of the top leading brands in PH that manufactures home and living products. Calls are about product information, price inquiries, some complaints, delivery schedule and order follow ups.
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β€’ Manage team performance by conducting training, QA monitoring and coaching.
β€’ Handling complaints and taking escalation calls
β€’ Create and submit reports to the client.
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JOB REQUIREMENTS
The ideal candidate has at least 1 year Team Management experience in the field of Customer Service.
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WHY SHOULD YOU APPLY?
βœ”οΈAchieve work-life balance
βœ”οΈHandle a small tight-knit team
βœ”οΈFixed dayshift and weekends off
βœ”οΈNon-toxic work environment
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INTERESTED?
Please send your updated resume to careers@transecbpo.com


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Published at Nov 15, 2019
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