Pioneer Account - Customer Service Representatives For Travel Account
at Orbit Teleservices Cebu in Central Visayas
Here’s What Orbit Cebu Can Offer You.
• 3 Dependents can be enrolled in our HMO after 3 months
• 13th Month Pay
• Departmental Awards
• Maternity/Paternity Leave
• Paid leaves 1SL/1VL per month can accumulate if unused
• Attendance Bonus
• 10%-15% DISCOUNT on Partner Gyms
• We are Open to employees who'd like to study while working (no financial assistance)
• Competitively priced earnings packages
• Occupation advancement: Obtain growth by way of numerous trainings
• Word of mouth program: Receive rewards for effectively referring your pals and family members to be a part of our organization by means of our Employee Referral Program
Our expertise covers a wide-array of industries ranging from:
• Product and Consumer Support
• Healthcare Insurance
• Technical Support
• Financial Services
Our expertise covers a wide-array of industries ranging from:
• Product and Consumer Support
• Healthcare Insurance
• Technical Support
• Financial Services
Be a part of one of the premier brand names in the world and feel the excitement of State-of-the-art Technological innovation! We are currently in need of Travel Reservations Specialists in our Cebu site!
Job Description:
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
• Completes, processes and maintains applicable paperwork and records.
Qualifications:
• Must have finished at least two years in college
• Self-motivated
• Good English communication skills
• Team Player
• Requires minimum supervision
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