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Full-time Email Us Customer Service - Semi Back Office | Weekends Off (ortigas)

at Transec Bpo Solutions Inc. in Metro Manila
Published at Dec 18, 2019

This job post has already expired.
Jobs posted 60 days ago are considered expired.

WHY APPLY

â—˜ 50% non-voice and 50% voice (outgoing)
◘ Fixed schedule & weekends off – no shifting schedules!
â—˜ Non-toxic account: no irate callers/queuing
â—˜ Competitive salary package plus allowance and incentives
â—˜ Real work-life balance & tight-knit team

JOB OBJECTIVE

Provide customer service support via phone (outbound) and email related to insurance claims.
• Be actively involved in the onboarding process of auto claims and coordinate with all parties involved.
• Work hand-in-hand with internal team, insurers and other parties via email or phone (outbound).
• Ensure all interactions made with clients, insurers and other affiliates are logged into the system.

SKILLS & QUALIFICATIONS

• Must have 2 – 3 years experience in customer service handling a US account.
• Must have undergone at least 2nd year of college level.

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Published at Dec 18, 2019
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