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Full-time Email Us Operations Lead Healthcare Account Hiring Metro Manila

at V-call Center Link (vcclink), Inc. in Metro Manila


Minimum Requirements:

• Must be a Bachelor’s/College Degree graduate in Nursing, Pharmacy, Med Tech or Any medical course.
• Overall experience of 4-6 years in call center.
• Experience in handling Healthcare account.
• Minimum of 3-6 years supervisory/Team Lead experience
• Minimum of 3-6 years Assistant Manager experience
• Excellent people & CSAT management skills.
• Experience in handling escalation calls.
• Excellent command on spoken and written English.
• Strong process flow and people management skills.
• Experience in doing program planning and process implementation
• Excellent computer skills – Word, Excel & use of the Internet.
• Experience in analyzing data and performance reporting
• Ability to work in a fast-paced, aggressive growth environment.
• Willing to work extended hours and shifting schedules.


For easy application:
Send your resume to p.buray@vcc-link.com and use "OPSLEAD-HEALTHCARE" as a subject header

NOTE: Please KEEP YOUR LINES OPEN because we are conducting phone interviews once we have received the application.


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Published at Jan 14, 2020
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