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Full-time Email Us Thai Retail Support Associate ~ Non Voice (makati City)

at J-k Network Services (Anywhere)

BENEFITS:
• HMO
• 13th month pay
• Allowances
• Sick Leave
• Vacation Leave
• Training
JOB DETAILS:
Company Profile: It is a leading BPO company known for their multi-channel customer services. They have digital solution, analytic solution BPO non-interaction, best location, contact center, internet interaction, vip and specialized solution and connection. They have been providing customer support for since 1978.

Requirements:
• Preferably Non-native candidates
• Proficient in Thai and English Language
• Open for High school or College Level
• BPO experience is a plus
• Excellent working knowledge of Microsoft Office including Word, Excel and Outlook

Responsibilities:
• Provide accurate and detailed information about the company's products and policies to customers
• Maintain customer relationships to ensure brand trust and gold standard experience
• Managing all refunds, exchanges on our e-commerce platform, and organizing refunds via relevant payment gateway
• Responsible in coordinating with Thai speaking clients
• Perform other tasks

Recruitment Process:
• Encoding on Google Sheet
• Validation
• Phone/Skype or Face to Face Initial • HR Interview
• Final interview with Ops Team
• Client Validation will consist 3 types of test ( written, role play & face to face interview )
• JOB OFFER

HOW TO APPLY:
Please send your resume to: jkrecruit@jp-network-e.com

Mobile: 0945-603-5884
Sun/Smart 09426682269
Skype: live:jknetwork1
WhatsApp: 0945-603-5884
LINE: genrou_team or jknetworkteam
Look for: Jessa /Venus

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Position: Thai Customer Service Manager
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Published at Jan 14, 2020
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