Customer Care Agents For Healthcare Account
at
Altura Teleservices
in Metro Manila
Published at Feb 10, 2020
This job post has already expired.
Jobs posted 60 days ago are considered expired.
Jobs posted 60 days ago are considered expired.
• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
• Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
• Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
• Ability to handle confidential and sensitive information.
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