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Full-time Email Us Customer Care Agents For Healthcare Account

at Altura Teleservices in Metro Manila
Published at Feb 10, 2020

This job post has already expired.
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Job Responsibilities:
• Answer telephone promptly and in a polite and professional manner
• Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
• Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
• Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
• Ability to handle confidential and sensitive information.

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Published at Feb 10, 2020
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