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Full-time Email Us French Bilingual (call Center Agent) - 50k Salary No Exp Is Ok Ghssbc

at Global Headstart Specialist, Inc. in Metro Manila
Published at Feb 11, 2020

This job post has already expired.
Jobs posted 90 days ago are considered expired.

Expired
Job Post

JOB DESCRIPTION:
• Answers questions about the products or services in the required language(s) (English and French);
• Communicate confidently with clients and internal users using telephone, email and software tools;
• First line ticket handling (Incidents & Requests) including triage and troubleshooting, resolution where possible and assignment where required to 2nd/3rd line support teams and third parties;
• Provide the best solution based on the details provided by the customers;
• Guides the customer through the problem-solving process;
• Ensuring customer satisfaction;
• Translate French to English and English to French (verbally and in writing);
• Updating operational and technical documentation together with product user guides as required.
 
REQUIREMENTS:
• Must be a Filipino Citizen;
• At least College Graduate;
• At least two years related working experience(Technical support or Service Desk);
• Good understanding of IT Infrastructure;
• Must be fluent in both English and French;
• Willing to work midshift;
• Willing to work in Taguig;
• Can start ASAP

For faster processing text SARAH 0917-623-0367 or email your resume to results@globalheadstart.com

WALK-IN AND APPLY! Proceed at our office, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City. Monday to Friday 9am – 2pm

Bring your resume and a valid ID. You can also tag along your friends and be hired together.

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Published at Feb 11, 2020
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