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Full-time Email Us Tele-collection Officer

at Mss Cycle Trading (motorstar) in Metro Manila

This job post has already expired...

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Job Post

• Responsible for monitoring and call outs of accounts under CURRING to RECOVERY Status on a daily basis.
• Responsible for securing PTP’s from past due accounts and to revert them to current status.
• Ensure that all accounts under CURRING to RECOVERY Status will have a call out attempts at the end of every month.
• Ensure that request for PICKUP OF PAYMENT is monitored and properly coordinated with TELECOLLECTION SUPERVISORS.
• Endorsement of UNCONTACTABLE ACCOUNTS to their respective TELECOLLECTION SUPERVISORS for proper monitoring.
• Ensure that concerns and issues raised by the customers are properly coordinated with TELECOLLECTION SUPERVISORS.
• Monitoring of the actions and collection efforts for UNCONTACTABLE ACCOUNTS.
• Ensure that update in the billing address and contact numbers for the accounts under CURRING and RECOVERY STATUS are properly monitored for the necessary adjustment in the program.

Qualifications:

• Bachelors Degree of any business course (Fresh Graduate is considered).
• Can Speak and understand Visayan dialect.
• At least 6 mos. exposure from a BPO/financing company is a plus.

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Published at Feb 14, 2020
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