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Full-time Email Us Email Support | Back Office | Non-voice

at Transec Bpo Solutions, Inc. in Metro Manila
Published at Mar 27, 2020

This job post has already expired.
Jobs posted 90 days ago are considered expired.

Expired
Job Post

WHY APPLY?
• Competitive salary package
• 100% Back office
• Fixed night shift and weekends off
• Real work-life balance

ESSENTIAL JOB FUNCTIONS
• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Oversee the dedicated voicemail for concierge in order to process its incoming requests.

SKILLS & QUALIFICATIONS
• Bachelors/College Degree in any field.
• Must have at least 1 year of experience in the BPO.
• Experience in handling an account using chat and/or email channels.
• Must have excellent writing skills in English; good speaking skills in English.

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Published at Mar 27, 2020
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