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Full-time Email Us Mandarin Customer Specialist | P 90,000

at J-k Network Services in Taguig City
Published at May 20, 2020

This is a BPO company who is currently partnering with the LEADING FOREIGN EXCHANGE COMPANY located in the US and present in almost all countries. This company has been considered as the BIGGEST FOREX ACCOUNT company in the world.

Position: Mandarin Customer Specialist
Account: Leading Foreign Exchange Account
Type of job: Email and Calls job
Location: BGC, Taguig City
Schedule Shifting Schedule
Industry: BPO Company
Salary: P90,000 Gross
Benefits:
• Health Insurance
• Sick and Vacation Leaves
• Government Mandated Benefits
• Other Allowances and Incentives

Languages: Mandarin and English

REQUIREMENTS:
• Proficient in speaking Mandarin
• Bachelor’s Degree in any related fields
• With related work experience is an advantage but not required
• With at least 1-2 years working experience in any industry is an advantage
• Knowledgeable in computer applications/ Microsoft and Excel

DUTIES:
• Responsible to resolve queries of the customers through call, e-mail and chat regarding Foreign Exchange history
• Maintain up to date knowledge and assimilates quickly to new programs
• Manage and process for all customer related issues
• Properly answer questions regarding the account being handled

RECRUITMENT PROCESS:
Registration
Online Assessment
Call Simulation
Language Assessment
HR Interview
OPS/Client Interview

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