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Mandarin Product Support | Dayshift Schedule

at J-k Network Services in Taguig City
Published at May 21, 2020

Company Profile: This is a European company focusing on providing IT service to industry leaders across the world. This company is present to 74 countries. The IT BPO company is supporting different industries such as banking, finance, healthcare and life sciences even insurance clients. They can have 11 Billion revenue in just 12 months. Their partners are top global companies famous around the world.

Position: Mandarin Product Support
Type of job: Technical Support
Location: Taguig City
Schedule: Monday to Friday
Industry: French IT Company
Salary: P 80,000 Gross

Requirements:

• Filipino Citizen / Chinese citizen with permanent visa
• Can speak read and write Mandarin
• Has Service desk background is advantage
• Has BPO background is required
• Willingness to work on Shifting Schedule
• Knowledgeable in Pivot, VLOOKUP and Microsoft applications

Duties:

• Trouble shoots via phone
• Handle application request for Oracle E
• Handle request for Bank portals administration
• Handle B2B Calls
• Coordinate caller to the appropriate
• Identify and investigates and researches user question
• Recommend system process improvements

Recruitment Process:

• Initial interview
• HR Interview
• Client Interview
• Job Offer

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Published at May 21, 2020
Viewed: 4630 times