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Full-time Email Us Urgent Opening: Spanish Service Desk Representative – Taguig City

at J-k Network Services (Anywhere)

Company Profile: A BPO Company that employs more than 5000 employees and operating in 5 countries. They specialized in Digital Marketing, Call Centers, Financial, Pharmaceutical, Technology Marketing, etc.

Position: Spanish Service Desk Representative
Industry: BPO Company
Location: Taguig City
Salary: PHP 60,000 - 70,000

BENEFITS:
β€’ Government Mandated benefits
β€’ 15% night differential
β€’ OT & Holiday Pay (If applicable)
β€’ Open for work from home
β€’ 13th month pay
β€’ Group Life Insurance
β€’ HMO

Requirements:

β€’ Preferably Filipino who is fluent in Spanish language
β€’ Completed at least 2 years in college or SHS graduate
β€’ Amenable to work in shifting schedule
β€’ Preferably with work experience as Bilingual Spanish
β€’ With Customer Service & Technical Support experience

Responsibilities:

β€’ Identifying customer needs, answering questions and providing solutions/alternatives to issues
β€’ Provide customer assistance by troubleshooting technical inquiries
β€’ Assist and guide customers for any technical processes
β€’ Answer questions through call, email and chat
β€’ Follow the company’s standard processes and procedures

Recruitment Process:

β€’ Resume Screening
β€’ Online Registration
β€’ Behavioral Interview
β€’ Online Exam
β€’ Hiring Manager
β€’ Spanish Language Assessment

HOW TO APPLY:
Please send your resume to: jkrecruit@jp-network-e.com

Mobile: 09368066251
Skype: jkrecruit
Look for: Ms. Yam

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Published at May 22, 2020
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