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Full-time Email Us Email And Chat Support | Ortigas Site

at Transec Bpo in Metro Manila
Published at May 22, 2020

This job post has already expired.
Jobs posted 90 days ago are considered expired.

Expired
Job Post

Essential Job Functions

  • Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
  • Perform back-office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

Qualifications

  • Bachelors/College Degree, preferably in IT.
  • Minimum of 1-year international BPO experience supporting a technical account.
  • Required experience in handling an account using chat and/or email channels.
  • Must have excellent writing skills in English and good speaking skills in English.
  • Willing to work on a night shift.


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Published at May 22, 2020
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