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Full-time Email Us Email And Chat Support | Ortigas Site

at Transec Bpo in Metro Manila

Essential Job Functions

  • Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
  • Perform back-office tasks in order to complete customer concerns and requests with attention to detail and efficiency.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

Qualifications

  • Bachelors/College Degree, preferably in IT.
  • Minimum of 1-year international BPO experience supporting a technical account.
  • Required experience in handling an account using chat and/or email channels.
  • Must have excellent writing skills in English and good speaking skills in English.
  • Willing to work on a night shift.


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Published at May 22, 2020
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