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Full-time Email Us Email & Back Office Support - With 1 Year Bpo Experience

at Transec Bpo Solutions, Inc. in Metro Manila
Published at Jul 07, 2020

WHY APPLY FOR THIS POSITION?
• 100% non-voice
• Competitive salary package
• Fixed schedule and consecutive rest days
• Real work-life balance

Be a great addition to our team as a Technical Back Office Support! With your technical background and problem-solving skills, you will assist customers by performing back-end tasks and providing email support.

ESSENTIAL JOB FUNCTIONS
• Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat.
• Perform back office tasks to complete customer concerns and requests with attention to detail and efficiency.
• Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
• Will perform very minimal basic designing using Photoshop.

SKILLS & QUALIFICATIONS
• Bachelors/College Degree in any field; IT-related course is preferred.
• Minimum of 1 year international BPO experience supporting a technical account.
• Required experience in handling an account using chat and/or email channels.
• Knowledge in HTML, CSS, and Photoshop is a huge plus.
• Must have excellent writing skills in English and good speaking skills in English.
• Willing to work on night shift.

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Published at Jul 07, 2020
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