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Full-time Email Us It Sr. Manager Operations Monitoring

at Aspiree Inc. in Metro Manila
Published at Aug 28, 2020

This job post has already expired.
Jobs posted 60 days ago are considered expired.

Job Responsibilities:
The IT Operations Monitoring Senior Manager is the Manager of the Global Network Operations Center (GNOC), and is the primary responsible to ensure that all production services (Network, Enterprise Systems, Unified Communications) are monitored proactively and continuously to provide real-observation of health conditions/status and that team members are trained to respond to incidents quickly and efficiently to minimize downtime and prevent service interruptions.
The IT Operations Monitoring Senior Manager will plan, develop, implement and manage all activities associated with supporting a NOC and all related customer support activities.
This manager needs to be able to manage remote teams, some of whom may be working from home or across the globe from different locations to provide the 24x7x365 top tier coverage.
This manager needs to be energetic, customer focused, and technically talented to provide leadership in a 24x7x365 dynamic and fast-paced environment.

Qualifications:
Bachelor’s Degree in Computer Science
At least 7-10 years’ experience in running a GNOC for a multi-Geo organization (10,000+ devices)
Acknowledged industry certifications
Preference given for candidates with experience with:
Monitoring platforms (Solarwinds & GCDO)
App Performance monitoring (AppNeta & GCDO)
OOB Management (Opengear)
NetFlow (Plixer)
Syslog (Splunk)
IPAM (Infoblox)
Network Automation (Netbrain & MFNA)

Knowledge, Skills and Abilities:
Excellent personal computer skills including desktop computing systems hardware and software.
Advanced understanding of server, networks, storage, applications and scripting
Experience in managing/using Solarwinds, considered an asset

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