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applied online

Full-time Email Us Operations Manager - Bpo Financial Account

at Offshore Intelligence in Metro Manila
Published at Sep 09, 2020

This job post has already expired.
Jobs posted 60 days ago are considered expired.

This is an exciting opportunity to show your extraordinary skills as a Manager. The role will take on an important part in directing the company’s growth trajectory.

Here are the skill sets we are looking for - keep in mind we want a stellar Operations Manager (Financial Account) Rockstar so you MUST have these skills to be considered.

- Proven experience in handling a team of leaders for a Financial Account of at least 100-200 employees
- Expert in dealing with C-Level Executives
- Ensure delivery of the process as per the agreed SLAs
- Ensure sufficient workforce volume to engage customers on a daily basis including local holidays and critical work days
- Excellent communication and presentation skills
- Building and retaining a strong team
- Establish and implement innovative process and systems
- Formulation of short and long term plans to ensure achievement of targeted goals

Qualification
- College Graduate preferably related to Business Administration or similar course
- At least 3-5 experience as a Unit Manager, Team Leader, Supervisor or Coach in a BPO setting (Preferably Financial related Customer Service, Collections, and Consumer Loans Management)
- Proven experience in business development, sales and strategy planning
- Good understanding of financial principles
- Proven negotiation & persuasion skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- Willing to work in Makati
- Can start ASAP

For faster processing, e-mail your resume to hireme@offshoreintelligence.com.au
If you have questions please call/text 09396586008

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