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Full-time Email Us Japanese Email And Chat Support (non-voice)- 日本語のメールとチャットサポート(音声なし)

at Jk Network Services in Quezon City
Published at Sep 10, 2020

Company Profile:
This is a Digital Music Service, Customers can access free music and million of songs. They have all the music everyone needs.


Position: Japanese Email and Chat Support (Non-Voice)
Industry: Contact Center
Account: Music Application
Location: Cubao, Q.C.
Salary: P 100,000 - P 130,000
Schedule: Shifting

職種: 日本語のメールとチャットサポート(音声なし)
業種: コンタクトセンター
アカウント: 音楽アプリケーション
場所: ケソン市クバオ
給与: 月給100,000ペソ~130,000ペソ
勤務: シフトスケジュール

• Very competitive salary
• Attractive performance incentive
• Top-notch training
• Working VISA processing
• Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Transportation
• Allowances and Employee recognition programs


• Respond to general and technical inquiries of this music app
• Escalate concerns of Music App users if needed
• Assist customers in cancellation of premiums
• Assist customers in changing customer personal details
• Handle concerns regarding paid accounts
• Help in payment issues
• Help in playlist, features and troubleshooting
• Answer subscription Inquiries


• Native Japanese or someone with Native level of proficiency
• Effective reading and writing English communication skills
• Excellent customer service skills and great enthusiasm for helping customers
• Must be able to prioritize and complete all job duty requirements
• Must be able to adhere to schedule changes based on department and/or business


Recruitment Process:
• Resume Screening
• Initial Interview
• Final Interview
• Language verification
• Job Offer

• 書類選考
• 一次面接
• 最終面接
• 言語テスト
• ジョブオファー

求人に興味がございましたら、 jkhr.recruit@gmail.comまで履歴書をご送付ください。
For interested applicants you may send your resume to

Contact us through:

Mobile numbers:
Globe: 09171741233
Sun : 0932-461-0812
Landline: (02) 8245 2829
Skype: live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
宛先Kindly look for: Faye

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