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Full-time Email Us Broker Support Officer (au Mortgage)

at Boutique Outsource Solutions in Ortigas, Pasig City
Published at Sep 14, 2020

- Assist and provide support in assessing and processing loan applications for a mortgage, equipment finance and hire purchase agreements
- Liaise with stakeholders (e.g. Banks, Lenders, Accountants, etc.) as well as internal departments and Senior Management as required.
- Provide relevant stakeholders as appropriate, with timely and periodic updates regarding applications, by email, and other accessible means of communication.
- Respond to all inquiries professionally, accurately, and in a timely manner.
- Establish and maintain all filing systems and client records, including spreadsheets, databases, and other files/documents as required for record-keeping and reporting purposes, according to company and compliance requirements.
- Adhere to all company and industry compliance guidelines.
- Keep up to the date on property, mortgage, and financial matters relevant to your work preparation, including bank/lender policies and procedures and industry compliance guidelines.


-A Bachelor's/College Degree in any business-related course with a preference for Accounting or Banking
-Preferably with experience in commercial or equipment finance
-Preferable a minimum of 2 years of work experience in an Australian BPO environment
-Strong Interpersonal, Communication, and Listening Skills.
-Proven analytical and problem-solving skills with strong attention to Detail
-Superior time management and organizational skills, including completing tasks in a timely manner and prioritizing workload for maximum efficiency.
-Demonstrated ability to work effectively within a Team Environment as well as independently
-Excellent computer skills including proficiency in MS Office Suite, and experience or ability to learn FLEX, PLAN, and other web-based lenders platforms/interfaces, and good math skills.
-Knowledge of property purchase and mortgage lending requirements, industry compliance guidelines, and the ability to understand and apply bank/lender policies and procedures will be an advantage.
-Open to learning new things, flexible and adaptable to change
-Willing to work in Ortigas Center, Pasig City
-Full-Time position available

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