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Full-time Email Us Operations Backer

at Cyberbacker (Anywhere)
Published at Oct 15, 2020

Job Description:

- Liaise with superior to make decisions for operational activities and set strategic goals

- Plan and monitor the day-to-day running of business to ensure smooth progress

- Supervise staff from different departments and provide constructive feedback

- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply
improvements

- Oversee customer support processes and organize them to enhance customer satisfaction

- Revise and/or formulate policies and promote their implementation

- Manage relationships/agreements with external partners

- Evaluate overall performance by gathering, analyzing and interpreting data and metrics

- Ensure that the company runs with legality and conformity to established regulations



Requirements:

- Excellent organizational and leadership abilities

- Outstanding communication and people skills

- In depth knowledge of diverse business functions and principles finance, customer service etc.)

- Working knowledge of data analysis and performance/operation metrics

- Familiarity with MS Office and various business software

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