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applied online

Full-time Email Us Call Center Manager

at Offshore Intelligence (Anywhere)
Published at Nov 04, 2020

This job post has already expired.
Jobs posted 60 days ago are considered expired.

This is an exciting opportunity to show your extraordinary skills as a Manager. The role will take an important part in directing the company’s growth trajectory.

We are giving you a chance to build your own dream team. You'll get to collaborate. You'll be working together with amazing Australian leaders. You'll get a chance to shine and even better, you'll get to learn new things and develop your skills!

Here are the skill sets we are looking for - keep in mind we want a stellar Call Center Manager Rockstar so you MUST have this skill to be considered.

- Proven experience in handling a team of leaders in a BPO set-up
- Expert in dealing with C-Level Executives
- Comfortable in communicating with Aussie client
- Ensure delivery of the process as per the agreed SLAs
- Excellent communication and presentation skills
- Building and retaining a strong team
- Establish and implement innovative process and systems
- Formulation of short and long term plans to ensure achievement of targeted goals


Qualification

- College Graduate preferably related to Business Administration or similar course
- At least 3 years of related leadership experience for an Outbound Call Centre
- Proven experience in business development, sales and strategy planning
- Good understanding of financial principles
- Proven negotiation & persuasion skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- Willing to work in Makati
- Can start ASAP

For faster processing, e-mail your resume to
hireme@offshoreintelligence.com.au
If you have questions please call/text 09150751692 or 09396586008

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