News
  • https://hireme.ph/Merry_Christmask_Thumb 1.) The Holiday Season is just around the corner!!! Looks like wearing a mask will still be necessary this Holiday Season and even beyond. MERRY CHRISTMASK!


  • 2.) With the prominence of the so-called Big Data; we make sure you're not left behind. Visit our beta JOB TRENDING page currently available in Bar ChartPie Chart and Line Chart. More statistics coming soon!

    Bar Chart Pie Chart Line Chart

  • 3.) Want to impress your superiors and colleagues with your increased productivity in the workplace? Equip yourself by visiting our PRODUCTIVITY SHOP!

    Shuppup.com

  • 4.) Your donations really count. Donate through Paypal or through major credit cards. Click here: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=N6GFGQUFMJ9W2.

  • 5.) There are only (2) types of Job Posting Website: PAID and FREE. We proudly belong to the latter! :)

  • 6.) Want to talk about anything related to office productivity? Introducing HireMe.ph Forums, simply register to join the chitchat!

  • 7.) HireMe.ph Merchandise is now available on Teespring! More designs to come!

  • 8.) Visit and Like our new HireME.ph - Facebook Page!

  • 9.) All job openings are welcome here! From JANITORIAL to CEO position as long as you're a legitimate company or organization.


Sharing is Caring

Full-time Email Us Quality Analyst

at Peak Support (Anywhere)
Published at Nov 15, 2020

Peak Support is a customer service and business process outsourcing company. We are seeking a Quality Assurance Analyst from the Philippines to join one of our phone support accounts.

Candidates must possess:
Reliable and flexible to changing work schedules (working mostly AM PST)
If you are from other projects, you must be willing to be moved and have the skills for this phone Support account.
Great communication skills
Great eye for detail
Average proficiency with Google sheets/Microsoft Excel
Good background/experience in Quality Assurance

Your role as a QA Analyst includes (but not limited to) the following:
Audit calls and tickets
Coach team members based on call/ticket audits (weekly)
Analyze call and ticket drivers to help in improving the overall process that will drive CES (CSAT)
Work with the project leads in coaching and development
Send weekly audit reports
Hold QA calibrations with the leads (weekly/bi-weekly)

Technical Requirements:
Good computer setup with Chrome browser
minimum of 8gb RAM
Windows 10 OS
minimum processor: i5 4th Generation, AMD A8 5000 series, or higher
Stable high-speed internet connection (at least 10-20 Mbps)
Centralized device management software to be installed
A stable power supply in your area
Noise cancellation headset
Skype account

We know that resume is a must to apply for a job. If you don't have one or yours is already obsolete. HireMe.ph gives you free editable resume templates here.


Recent jobs at Peak Support
Full-time Talent Acquisition Specialist at Peak Support, Anywhere Nov 15, 2020
Full-time Talent Acquisition Specialist at Peak Support, Anywhere Nov 15, 2020
Full-time Business Analyst at Peak Support, Anywhere Nov 12, 2020
Full-time Business Analyst at Peak Support, Anywhere Nov 12, 2020

« Go back to category
Is this job ad fake? Report it!   
Recommend to a friend
Published at Nov 15, 2020
Viewed: 108 times

Sharing is Caring