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Full-time Email Us Vietnamese Client Support Specialist - Php 82,000

at J-k Network Services in Bgc, Taguig City
Published at Nov 26, 2020

Position: Vietnamese Client Support Specialist
Industry: BPO Company
Location: BGC Taguig City / Pasay City
Salary: PHP75,000 - PHP82,000
Schedule: Shifting

Benefits:
• Miscellaneous Allowance
• 13th month pay
• HMO
• Sick leave
• Vacation Leave
• Performance Incentives
• Government mandated benefits

Requirements:
• Proficient in both Vietnamese and English
• Background in Customer service is a plus
• Open for undergraduates
• Willing to work in either Taguig City or Pasay City
• Can start working as soon as possible

Responsibilities:
• Responsible in monitoring and tracking customer files
• Attends to customer's needs by answering product and service related queries
• Manage both inbound and outbound calls
• Opens customer accounts by recording account information
• Prepares product or service reports by collecting and analyzing customer needs
• Perform other duties assigned.

Recruitment Process:
• HR Interview (Virtual)
• Recording
• Online Exam
• Language Proficiency Test
• Final Interview (Virtual)

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