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Full-time Email Us Korean Hotel Reservations Specialist- Pasig City

at J-k Network Services in Metro Manila
Published at Jan 08, 2021

Company Profile:
A Fortune 500 company popularly known all over the world that provides customer engagement services like finance and accounting, information technology services,
marketing solutions, etc. across different industries

Position: Korean Hotel Reservations Specialist
Industry: BPO Company
Salary: P 90,000 (MAX)
Location: Pasig City
Work Schedule: Shifting
Work Set-Up: ONSITE

Benefits:
•13th month pay
•Government Mandated Benefits
•Medical Insurance
•Leave Credits
•Performance Bonus

Requirements:

• Korean National can speak English living in the Philippines
• Must be a permanent visa holder or 13A Visa
• High School or bachelor’s degree graduate are welcome to apply
• With customer service experience is an advantage
• Can start working asap
• Willing to work in Shifting schedule

Responsibilities:
• Assist customer hotel related concerns through email, chats and calls with the use of supported scripts and procedures
• Verifies contact information and ensure to put accurate details in the system
• Escalate concerns as necessary to achieve customer satisfaction
• Must be updated with the current process and should be knowledgeable in providing resolutions to specific concerns

Recruitment Process
1. Phone Interview
2. Hiring Managers Interview
3. Job Offer


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