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Full-time Email Us Customer Care Associate

at Aspiree Inc. in Metro Manila
Published at Jan 08, 2021

Manage and process the workflow related to customer purchase orders which includes: Fax and Email purchase orders into Esker (fax automation solution), EDI (Electronic Data Interface), and (CRM)

· Assume ownership and responsibility for data accuracy of all sales order information that is entered into ARDx North America’s SAP ERP system

· Elevate workflow issues to Order Escalation Specialists in Orlando, Florida to escalate all unsolved customer purchase orders for a timely resolution

· Communicate with supervisor to ensure daily order processing requirements are met

· Execute applicable Quality System processes

· Other duties as assigned


· Must possess at least College/Bachelor’s Degree

· Minimum 1-2 year(s) experience in a related field required

· Knowledge of SAP or ERP applications preferred


· Must be proficient in MS Office including Excel, Word and Outlook

· Must have good keyboarding and typing skills

· Must have data entry experience

· Must be able to multi-task and meet deadlines

· Must be able to communicate professionally

· Must be willing to work night shift

Job Types: Full-time, Permanent

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