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Full-time Email Us Urgent: American Customer Service Trainer ~ Apply Now!

at J-k Network Services (Anywhere)
Published at Jan 11, 2021

Company Profile: is a world-class global contact centers and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes.

Position: American Customer Service Trainer
Industry: BPO
Location: Ortigas, Pasig City
Salary: P 60,000 - 80,000 Net

Benefits:
Vacation Leave
Sick Leave
HMO upon regularization
Performance Bonuses
Other allowances
Work Schedule: Open for Shifting schedule

Requirements:
Preferably native American/Canadian
Must be fluent in English language
Open to Graduate or Undergraduate of Any course
Willing to work in Shifting Schedule
Knowledge of culture in America is a plus
No Experience required but background in Customer Service is an advantage

Responsibilities:
Help to deliver effective product and soft skills training for new hire and tenured employees.
Help to create and design training manuals and modules
Ensure consistency for all training materials and keep them up to date.
Monitor and report on trainee’s progress, including evaluation of training output
Provide performance feedback to Customer Service Operations managers/team leads regarding trainee’s progress.

Recruitment Process:
Paper Screening
Online Assessment
Initial Interview
Client Interview
Language Assessment
Job Offer

HOW TO APPLY:

Please send your resume to: euro.openings@gmail.com
Mobile: (+ 63) 917-638-1962
Sun/Smart: 09426682269
Skype: jkrecruit
Look for: Ms. Yam

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Published at Jan 11, 2021
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