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Full-time Email Us Japanese Online Retail Csr (jlpt N1 - N2 Passer Or Level)

at J-k Network Services in Metro Manila
Published at Jan 12, 2021

Company Profile:
This company is expert in the delivery of high quality, personalized IT and Customer Support Solutions. They have operational offices located in the UK, Manila in the Philippines, Budapest and Debrecen in Hungary, Austin (Texas) in the United States, and Medellin in Colombia.
Position: Japanese Online Retail CSR (JLPT N1 - N2 Passer or Level)
Industry: BPO Company
Salary: Highly Negotiable
Location: Ortigas, Pasig City
Schedule: Shifting

• Government Mandated Benefits
• 13th Month Pay

• Filipino who can speak, read and write Japanese
• JLPT N1 - N2 Passer or Level
• English communication skills (both in written and spoken)
• Open for High School graduates
• Preferably with minimum of 6 months BPO experience
• Customer Service experience is a big advantage

• Responsible to handle customer concerns through phone calls, chat, and email
• Resolve and escalate issues appropriately
• Research information and give solutions to the customers using available resources
• Responsible in monitoring and controlling the various tasks given

Recruitment Process:
• Initial Interview
• Assessment
• Second Interview
• Final Interview
• Job Offer
Please send your resume to:
Look for Ms. Issa
Mobile: 9176381854

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