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Full-time Email Us French Customer Service Associate (non-voice) - Apply Now!

at J-k Network Services (Anywhere)
Published at Feb 03, 2021

This job post has already expired.
Jobs posted 60 days ago are considered expired.

Client Info: This company is a BPO industry who has been incorporated 2005 here in the Philippines. They provide valuable solutions to small and medium businesses across the globe.

Position: French Customer Service Associate (Non-Voice)
Industry: BPO Company
Salary: Php 60,000 - 65,000 Gross (Negotiable)
Location: Pasay City
Schedule: Nightshift (10:00PM - 7:00 AM) PH Time

Government mandated benefits
Competitive salary package
Sick Leave
Vacation Leave
Performance incentives
2 days off per week
Temporary work from home set-up
Other incentives

Open for Native or Filipino national with Resident Visa
Proficient in both French and English language
Preferably with 3 years experience in BPO
Experience working with email, chat & voice support is a big advantage
Amenable to work on a night-shift schedule
Open for graduate or undergraduate

Perform customer support via phone, chat and email both in English and French language
Answer and resolve consumer complaints
Take initiative to recommend and implement quality process improvements based on identified trends or others gaps in knowledge
Assisting the customers during hours of operation
Address and helping Client's application issues

Recruitment Process: (Remote Interview)
Resume Screening
Initial Interview
Language assessment (Both written and verbal)
Ops Interview
Client Interview
Job Offer


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Mobile: (+ 63) 917 638 1962
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Skype: jkrecruit
Look for: Ms. Yam

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