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Full-time Email Us Japanese Bilingual Service Desk Support (cebu / Manila)

at J-k Network Services in Central Visayas
Published at Feb 08, 2021

This job post has already expired.
Jobs posted 60 days ago are considered expired.

Client Info: One of the biggest IT Companies in the world that provides technological support including software development, technological research, implementation and others. It is the world's most admired Information Technology Services Company.

Position: Japanese Bilingual Service Desk Support (Cebu / Manila)
Industry: IT Company
Location: Cebu / Manila City
Salary: Negotiable
Work Schedule: Day Shift

Benefits:
HMO with dependent coverage
Life insurance
13th month pay
Government mandated benefits (SSS, PhilHealth, Pag-ibig)
Vacation leave
Paid sick leave
Training and Educational programs for advancements
Flexible working time (Depending on the position requirement)
Retirement benefits

Job Description:
· Communicate with client's functional design in-charge about the requirement details
· Advise client's team leads of development status and issues
· Help in knowledge transfer by explaining Japanese-written business requirement or functional design to team lead and members
· Review and confirm output quality vis-a-vis requirements or functional design
· Confirm with the output quality of functional design on acceptance process
· Review translation quality
· Improve auto translation process and request onshore counterparts to unify description of functional design, if necessary
Qualifications:
· Graduate of any bachelor’s degree. Undergraduates are welcome to apply
· At least Japanese Language Proficiency Test N3 passer
· Can communicate effectively in both oral and written English and Japanese
· Knowledgeable or with experience in Service Desk Management
· Proficient in using MS applications
· Willing to work on holidays, weekends, shifting schedules and extended working hours as needed

Recruitment Process:
Resume Screening
Initial Interview
Skills Interview
Hiring Manager Interview
Client Interview
Job Offer

Send your resume at japanesehrd@gmail.com
Look for Ms. Issa

Or you may call our contact numbers:
Globe: 09176381854
Smart/Sun: 09322133275
We want to help you get back on track with this new normal. Apply now and we’ll get back to you right away!
Please visit this website for other Openings:
https://jknetwork-jobs.com/search?la=&l=&q=JAPANESE

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