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Full-time Email Us Mandarin Technical Representative | Work From Home

at J-k Network Services in Pampanga
Published at Mar 04, 2021

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COMPANY PROFILE: This Company is an Omni channel provider of customer care and back-office support solutions.

Position: Mandarin Technical Representative
Location: Clark, Pampanga
Industry: BPO Company
Salary: P50, 000 - P60, 000
Schedule: Shifting schedule
Benefits: HMO 1 free dependent, Free Transportation

Responsibilities:
- Assisting users with login and registration processes.
- Assisting users with account updates.
- Providing account approvals for new user accounts.
- Assisting users with module allocations.
- Assisting users with tracking payments in limited scenarios.
- Fixing issues with coupon codes 3. Providing invoice links or PDFs via email, generated from our system, in limited scenarios.
- Liaising with our internal payment support expert to support them.

Recruitment Process:
Paper Screening
Initial Interview
Ops Interview

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Published at Mar 04, 2021
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