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Full-time Email Us Au Loan Coordinator (agent Role)

at Aspiree,inc in Metro Manila
Published at Apr 13, 2021

The Loan Coordinator is the linchpin for AU Lending processes in Manila which conducts loan packaging, pre-analysis, de dupe checks, data entry, verification of identity and review income documents in line with the credit policy, procedures and turnaround times.

You will be responsible for

● Manage files from application received to unconditional approval

● Support the sales process through the provision of efficient service levels to both

internal and external stakeholders.

● Accurate and efficient data entry of loan application and associated information into

the relevant data bases.

● Prescreen credit applications including verification of borrower’s employment,

income and credit history (analyzing mortgage and other statements). Order and

verify all documents needed for the underwriting of the loan including Income

Verification Requirements, Credit Reports, Verification of Identity (VOI), Valuation

Report, etc as needed. Check conditions and make recommendations to Underwriters

for conditional/unconditional approval, ensuring files are policy and code compliant.

● Handle inquiries from introducers and internal teams in a responsive manner. Work

with other departments to ensure the application moves forward to unconditional.

● Monitor all incoming documents by verifying the data which was collected and

submitted by brokers

● Ensure service level agreements are met with regards to initial review, post

conditional, pre-unconditionals and other adhocs tasks such as mailbox management

and sending out approvals

● Provide a high level of customer service to internal and external customers.


● Experience in Australian lending/mortgage market (Loan Processor) is a MUST

● At Least two years work experience in a BPO environment or similar industry is


● Candidate must possess at least Bachelor's/College Degree in any field.

● Excellent working knowledge of mortgage originations; specifically, mortgage


● Well-developed ability to manage multiple tasks/projects and deadlines


● Thorough knowledge of loan processing and closing policies, procedures, documents, underwriting requirements and lending guidelines, governmental and agency requirements, terminology, and automated processing systems

● Effective verbal and written communication skills

● Must have good judgment with the ability to make timely and sound decisions.

● Strong organisational skills, attention to detail and problem solving

So, why would you want to work for us?

● An awesome office in the city

● Modern technology & resources to use

● Great training options to further your career & development

● Performance-related bonus program

● Flexible working options

● Monthly All-Hands update

● A big kitchen (and a petite one) with daily fresh fruits, espresso machine and snacks

● HMO Coverage

● Group Life Insurance

● Free weekly bootcamp or wellness program

● Employee Assistance Program

● Referral bonus if you refer someone to work for us

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