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Full-time Email Us Japanese Technical Support For Online Teaching Tools

at J-k Network Services (Anywhere)
Published at Apr 18, 2021

An ONLINE PLAGIARISM detection and educational feedback platform.

Position: Japanese Technical Support for Online Teaching Tools
Salary: Negotiable
Location: (Temporary Work From Home)
Schedule: Monday to Friday 7am to 10pm - 1 hour lunch

Benefits:
Government Mandated Benefits
13th Month Pay
Wellness Allowance reimbursement up to PH 1,550 by Reimbursement submission of receipt
Rice Allowance up to PHP 2,025 non- taxable
13th Month Pay = 1/12 per year Based on current Monthly Salary
Private Health Insurance coverage ; Family
Dental coverage (Married - Spouse & Children; Single - Parents up to 65 years of Age)
Employee Assistance Program
Tuition Reimbursement
2 Volunteer days/year
Charity Matching PHP10,000


Requirements:
Filipino or Japanese National with permanent residency
Open to N1 - N2 Passer or level 1 (No JLPT certificate required)
With Good English communication skills
Fluent spoken/written English
Fluent spoken/written Japanese
Open for undergraduates (much better finished 2nd year)
With experience handling customer support
Knowledgeable with MS Offices
Possess strong problem-solving and communication skills
ADVANTAGE
Knowledgeable in Microsoft Office products and Operating Systems (Windows, Mac, Linux)


Responsibilities:
Delivery of world-class client support and are responsible for responding to technical and non-technical customer queries.
Support the company’s product line via primarily email, phone or live chat.
Ensuring problem resolution, system access and system performance.
Ensure customer satisfaction in transactions by providing the best solutions for their complaints and queries.
Assist in the translation, maintenance, and updating of technical documentation associated with the product line.

Recruitment process:
Screening of Recruiter
Team manager and Japanese interview
Final interview with Department Manager

Apply now!
OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!
If interested, please send your resume to nipponjobu@gmail.com
Contact Person: Ms. Claire
Mobile numbers: 0917-638-1854 | Skype: live:jknetworkjobs
Get hired through our company and be entitled to FREE bilingual hoodie!
Refer your friends to get referral bonus!
Be Inspired and Get hired!
Youtube: https://www.youtube.com/watch?v=xaRtYPNcK4U&list=PL5znvJAv6eQFLzlJ4Kg28jlFjcY6G_unN&index=4
Please visit our website for more Japanese Openings:
https://jknetwork-jobs.com/search?la=&l=&q=JAPANESE
Register here: https://jknetwork-jobs.com/register
YOUR TRUSTED MULTILINGUAL PROVIDER
J-K Network Services

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