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Full-time Email Us Japanese Luxury Clothing Line Support ( ブランド衣服のラインサポート )

at J-k Network Services (Anywhere)
Published at Apr 18, 2021

Client Info: A contact center providing multilingual customer service to clients located in China and USA. This BPO has been servicing several numbers of clients including THE ICONIC BRAND for street wear. The company is supporting the fans and customers of this leading luxury street wear brand. Known to be the expensive and luxurious many of its buyers are coming from different countries.


Position: Japanese Luxury Clothing Line Support
Industry: BPO Company
Location: Manila (Makati or Malate) | Temporary WFH
Salary: Up to P 100,000
Work Schedule: Japan Business Hours (Fri-Sat or Sun-Mon day off)

職種: ブランド衣服のラインサポート
業界: BPO Company
場所: マニラ(Makati か Malate) | 一時的にリモートワーク
給与: Up to P 100,000
勤務時間: 日本営業時間(金-土または日-月休み)

Government Benefits
Health Insurance
Internet allowance


Native level proficiency in Japanese Language
Preferably with 13A visa
Excellent English communication skills
Preferably with Customer Service experience in BPO field
Willing to work in Manila (Makati/Malate)
Open for Temporary Work from Home arrangement
Preferably with stable internet connection at home

・13A visaをもっていること
・マニラではたらけること (Makati/Malate)

Handle English and Japanese phone calls, chats and emails from customers of luxury clothing brand
Attend to inquiries about payment modes via online shopping
Assist in customer’s cancellation order, tracking of orders and checking available product colors and sizes.
Explain how to use discount and promo code
Promote additional product base on customer’s needs


Recruitment Process:

Resume Screening
Video Interview [Communication, Relevant Experience (experienced candidates), Interest levels, Trainability (fresher), Skill Sets, Personality, Flexibility, Cultural Fitment]
Online Language Assessment and Written Assessment [Language Proficiency (Native), Language Proficiency (English)]
Berlitz Assessment [Language Proficiency (Native)]
Final Interview

Recruitment Process:

Job Offer

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For interested applicants you may send your resume to

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日本語を話せる方を知っていますか?もしご紹介した方が弊社を通じて採用された場合、レファレンスとして5, 000 – 20, 000 PHP をお支払いします。

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