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Full-time Email Us Japanese Luxury Clothing Line Support ( ブランド衣服のラインサポート )

at J-k Network Services (Anywhere)
Published at Apr 18, 2021

Client Info: A contact center providing multilingual customer service to clients located in China and USA. This BPO has been servicing several numbers of clients including THE ICONIC BRAND for street wear. The company is supporting the fans and customers of this leading luxury street wear brand. Known to be the expensive and luxurious many of its buyers are coming from different countries.

企業情報:マルチリンガルカスタマーサービスを中国やアメリカ合衆国にあるクライアントに提供している会社です。顧客の中には、ストリートウェアの有名ブランドがあり、国をまたいで多くのファンがおります。この会社は、そのような有名ブランドの顧客およびファンをサポートしております。

Position: Japanese Luxury Clothing Line Support
Industry: BPO Company
Location: Manila (Makati or Malate) | Temporary WFH
Salary: Up to P 100,000
Work Schedule: Japan Business Hours (Fri-Sat or Sun-Mon day off)

職種: ブランド衣服のラインサポート
業界: BPO Company
場所: マニラ(Makati か Malate) | 一時的にリモートワーク
給与: Up to P 100,000
勤務時間: 日本営業時間(金-土または日-月休み)


Benefits:
Government Benefits
Health Insurance
Internet allowance
Laptop

福利厚生:
・政府指定の福利厚生
・健康保険
・ネット接続費用
・ノートパソコン

Requirements:
Native level proficiency in Japanese Language
Preferably with 13A visa
Excellent English communication skills
Preferably with Customer Service experience in BPO field
Willing to work in Manila (Makati/Malate)
Open for Temporary Work from Home arrangement
Preferably with stable internet connection at home

応募要件:
・ネイティブレベルの日本語運用能力
・13A visaをもっていること
・良い英語スキル
・BPOフィールドに置けるカスタマーサービスの経験
・マニラではたらけること (Makati/Malate)
・リモートワークに対応できること
・安定したインターネットに接続できること

Responsibilities:
Handle English and Japanese phone calls, chats and emails from customers of luxury clothing brand
Attend to inquiries about payment modes via online shopping
Assist in customer’s cancellation order, tracking of orders and checking available product colors and sizes.
Explain how to use discount and promo code
Promote additional product base on customer’s needs



業務内容:
・有名ブランドに関する英語と日本語の電話・メール・チャットに対応する事
・オンラインショッピングの支払いに関する問い合わせに対応する事
・お客様の注文のキャンセル、トラッキング、注文可能な色やサイズの確認等をサポートすること
・ディスカウントおよびプロモコードの使い方について説明する事
・カスタマーのニーズに基づき商品のプロモーションをすること

Recruitment Process:

Resume Screening
Video Interview [Communication, Relevant Experience (experienced candidates), Interest levels, Trainability (fresher), Skill Sets, Personality, Flexibility, Cultural Fitment]
Online Language Assessment and Written Assessment [Language Proficiency (Native), Language Proficiency (English)]
Berlitz Assessment [Language Proficiency (Native)]
Final Interview

Recruitment Process:

書類選考
一次面接
言語アセスメント
クライアント面接
Job Offer

求人に興味がございましたら、 japaneseprofession01@gmail.com まで英語履歴書をご送付ください。
For interested applicants you may send your resume to japaneseprofession01@gmail.com


Contact us through (連絡先):

Contact numbers (携帯番号):
Globe: 09176381854
Sun: 0932-461-0812
Landline: (02) 8245 2829

Social Media Accounts:
FB Messenger: https://www.facebook.com/messages/t/100027442781733
Skype: live:jknetworkjobs
Viber: (+ 63) 9369734028
宛先Kindly look for: Eya


Want to know more about our Japanese job openings? Register now!
より多くの日本語の求人をお探しの方は是非弊社にご登録ください。
http://jknetwork-jobs.com/register

Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all!

弊社を通じて採用された場合無料で弊社グッズをプレゼントします。パーカー、ギミータンブラー、トートバッグをご自宅へお送りします。全部揃えましょう

Do you know someone who can speak Japanese? Refer your friend and we’ll give you 5, 000 – 20, 000 PHP Referral Bonus once they get their dream job through us!

日本語を話せる方を知っていますか?もしご紹介した方が弊社を通じて採用された場合、レファレンスとして5, 000 – 20, 000 PHP をお支払いします。

Be updated on the “Life as a Bilingual in the Philippines”. Subscribe to our official YouTube channel.
弊社YouTube をチャンネル登録しよう。「フィリピンでのバイリンガルの生活」についてアップデートしてます。
https://www.youtube.com/channel/UCBtoYkb6b5TYfrhUnxEGj4g

Visit our official website for more info:
詳細は弊社ウェブサイトをご覧ください
http://jknetwork-jobs.com/

Not sure on the job that you like? Contact us for FREE Career Consultation!
お仕事が自分に合うか分からない場合は、無料でキャリアコンサルトを実施します。

OTHER JOB OPENINGS:
その他の求人
1. Japanese Customer Service Desk Associate
https://jknetwork-jobs.com/search?la=Japanese&l=&q=&p=10&jobnum=20210000028

2. Japanese Helpdesk for Medical Devices
https://jknetwork-jobs.com/search?la=Japanese&l=&q=&p=10&jobnum=20210000027

3. Japanese Webcast Production Specialist
https://jknetwork-jobs.com/search?la=Japanese&l=&q=&jobnum=20210000444

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