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Full-time Email Us Mandarin Hire-to-retire (hmo)

at Jk Network Services in Taguig City
Published at May 25, 2021

This job post has already expired.
Jobs posted 60 days ago are considered expired.

The company is one of the leading technology companies who serves customers and
communities with innovative products and services. The businesses has earned leading
global market positions.

Position: Mandarin Hire-To-Retire
Type of job: Back Office Job
Location: BGC, Taguig City ( Temporary WFH; Laptop Provided )
Schedule: Dayshift
Industry: Shared Services
Salary: P 65,000 - P 80,000 Gross
• 13th and 14th Month Pay,
• Rice & Meal Allowances, Annual Performance Bonus
• Overtime Pay
• Monthly Allowance worth P 1,800
• HMO (We do not cover parents for single employees. If married, we cover spouse & 4 children)

• Minimum 1 year equivalent work experience preferred
• Bachelor's degree or higher from an accredited university
• Knowledge of HR Policies & Procedures
• Knowledge of HR systems is an advantage: Workday; GWN; SAP, SalesForce or other HR Systems
• Knowledge of languages: English and Mandarin
• Customer service skills
• Communication skills
• Detail oriented/accurate and thorough
• Candidate must be a Mandarin speaker who is able to read and write Mandarin fluently

Main Duties & Responsibilities
• Provides answers, solutions and recommendations for inquiries related to HR processes/procedures by utilizing solutions.
• Identifies escalation trends and opportunities for process change and/or new solutions.
• Undertakes all actions required by the system and updates DataBase continually.
• Investigates and resolves problems and provides solutions which may involve a network of resources.
• Administers/advises IT navigation of supported functions – this may include requesting access, granting access and advising clients through screen navigation.
• Performs “off-phone” tasks supporting HR related functions as directed.
• Assists in identifying areas to improve communications and efficiency of operations and implementing changes. Partners with clients in improving processes by recommending solutions and referrals to policies/procedures, SMEs or contracted vendors

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