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Full-time Email Us Configuration Analyst (katabat)

at Aspiree,inc (Anywhere)
Published at Jun 09, 2021

● Review the business requirements and translate into technical specifications that support the desired functionality within a debt-collection platform, Katabat

● Analyze product design changes and determine impact on business process and functions

● Work with the product team to develop Configuration Requests, User Stories, Use Cases and Acceptance Criteria using Atlassian Jira.

● Understand and document end-user workflows and user experiences in order to develop clear, concise and testable requirements for the Implementations team.

● Responsible for publishing the configuration program to production, as well as to all of our lower environments.

● Resolve configuration issues from system test/UAT cycles.

● Provide system configuration support based on changing business needs

● Assist in system analysis, design, development, and testing activities.

● Provide support in developing, implementing and testing patch releases and system upgrades.

● Develop and maintain configuration policies and procedures.

● Review and recommend changes to existing configuration processes.

● Analyze and resolve configuration issues in a timely manner.

● Produce detailed configuration specifications based on business requirements and update configuration steps in JIRA.

● Build and maintain a deep knowledge of Katabat and its capabilities

Qualifications:

● Bachelor’s degree, preferably in Computer Science, MIS, Business Administration, or relevant functional area

● Proficient in HTML and Javascript programming - required

● Experience in specification creation, system configuration and testing

● Experience creating procedural documents and process workflow diagrams

● Some understanding of the loans services technical landscape is desirable, but not essential if you can demonstrate the ability to interpret multiple (even seemingly conflicting) requirements

● Proficient in English language and comprehension - both verbal and written

● Technically minded, adept at understanding, documenting and communicating the context and impact of configuration changes within a system.

● Good time management skills and the ability to organise workload

● Self-motivated, self-supervised and solution driven

● Preferred experience in configuration and detailed knowledge of Workflow Management Systems or Business Process Modelling systems.

● Preferred experience in working on at least one full lifecycle project implementation ● Preferred experience using JIRA



Work location: Makati

Work from home setup until further notice

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Published at Jun 09, 2021
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