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Full-time Email Us Vietnamese Support Services (online Gaming Company)

at J-k Network Services in Metro Manila
Published at Jun 15, 2021

This job post has already expired.
Jobs posted 60 days ago are considered expired.

Client Profile: A fully licensed online gaming company located in Makati City. This company provides technical and customer support services like customer relationship management services, data management and information processing services, customer care and information technology services to its foreign and offshore clients.

BENEFITS:
• Visa processing
• Accommodation or housing allowance
• Meal provision/allowance
• 35 annual leaves (if not used, convertible into cash)
• 15 Sick Leaves + 15 Hospitalization Leaves
• Medical and life insurance benefit
• 2 days off per week
• Bonus after passing probationary period
• Can offer work from Home temporarily

Requirements:
• Proficient in Vietnamese and English language
• Online Gaming experience is an advantage
• Amenable to work in Makati
• Bachelor’s degree in any field

Responsibilities:
• Manage large amounts of incoming phone calls
• Identify and assess customer’s needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Recruitment Process:
• Initial Interview
• Technical Assessment
• Final Interview
• Job Offer

CONTACT US:
Please send your resume to: jk.asian02@gmail.com
Mobile: 0917 - 638 - 2065
Sun/Smart 09426682269
Skype: live:jknetwork1
Look for: Daphne

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Published at Jun 15, 2021
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