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Full-time Email Us Mandarin Customer Relations | Work Onsite

at J-k Network Services in Makati City (office Based)
Published at Jun 21, 2021

One of the best regional Business Process Outsourcing (BPO) service providers by offering exceptionally strategic, efficient, and secure horizontal BPO services to off-shore and near-shore ecommerce companies.

Position: Mandarin Customer Relations | Work Onsite
Location: Makati City (Office based)
Schedule: Shifting Schedule with 2 days off per week
Industry: BPO/Online Gaming
Salary: Negotiable
Benefits: Will be discussed by the company
Languages: Mandarin and English
RESPONSIBILITIES
Ensures that basic CS functions are performed
Serves as a liaison between the customer and various departments
Actively engage with customers by attending efficiently to their inquiries and concerns via Chat/ Email / Phone
Resolve customer complaints effectively through careful analysis of situations and determination of the required resources for win-win resolutions.
RECRUITMENT PROCESS:

- Initial Panel Interview
Final Interview
Job Offer

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Published at Jun 21, 2021
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