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Full-time Email Us Japanese Customer Support Desk (日本人カスタマーサポートデスク)

at J-k Network Services in Metro Manila
Published at Jul 13, 2021

This job post has already expired.
Jobs posted 60 days ago are considered expired.

Client Info:
This is a Fortune 500 Company and it is well known as one of the biggest IT Companies in the world that provides technological support including software development, technological research, implementation, cloud and security. It is the world's most admired Information Technology Services Company and has offices in different countries.
会社紹介:
フォーチュン500の企業のひとつです。世界で最も大きいIT企業のひとつに数えられ、ソフトウェア開発、技術調査、インプリメンテーション、クラウド、セキュリティをふくむ技術サポートを提供しております。様々な国に拠点をおいている名のあるインフォメーションテクノロジーサービスの会社です。
Position: Japanese Customer Support Desk (日本人カスタマーサポートデスク)
Industry: IT Company
Location: Cebu City
Schedule: Open for Shifting
Salary: Negotiable

BENEFITS:
•VISA Processing
•HMO with dependent coverage
•Life insurance
•13th month pay
•Government mandated benefits (SSS, PhilHealth, Pag-ibig)
•Vacation leave
•Paid sick leave
•Training and Educational programs for advancements
•Flexible working time (Depending on the position requirement)
•Retirement benefits
•VISA 手続きサポート
•HMO保険(扶養家族もカバー)
•生命保険
•13ヵ月給与
•SSS, PhilHealth, Pag-ibigなど政府指定の社会保険
•休暇
•有給病気休暇
•昇進のための研修・教育プログラム
•フレキシブルな勤務時間 (ポジションによる)
•退職ベネフィット
Requirements:
•Native Japanese
•Graduate of Computer Science, IT or any related course | Undergraduates are welcome to apply
•Conversational in English Language
•Proficient in Microsoft Application such as Word, PowerPoint, Excel, Outlook
•Preferably with 2 years Helpdesk | Support Desk experience
•Must be willing to work in Cebu or Metro Manila
応募条件:
•日本人
•コンピューターサイエンス、ITもしくは関連する学部を卒業していること
•日常会話レベルの英語
•Word, PowerPoint, Excel, Outlook等マイクロソフトに精通していること
•2年以上のヘルプデスクでの経験があると良い
•セブまたはメトロマニラでの勤務を希望の方
Responsibilities:
•Serve as the main contact person of the Japanese clients
•Advised the clients on the progress and development of issues
•Coordinate the details needed to the development team lead assigned to the clients
•Responding in a timely manner to the request of clients
•Translate details from Japanese to English and vice versa
•Review translation and ensure quality of deliverables
業務内容:
•日本クライアントの窓口としての役割をはたすこと
•問題解決に関して進捗状況をクライアントに報告すること
•担当のチームリーダーに情報を共有する事
•クライアントの要求に答えること
•日英英日の翻訳
•翻訳を見直しクオリティを維持する事
Recruitment Process:
•Resume Screening
•Initial Interview
•Skills Interview
•Hiring Manager Interview
•Client Interview
•Job Offer
採用プロセス:
•書類選考Resume Screening
•一次面接
•スキルインタビュー
•採用マネージャーとの面接
•クライアントインタビュー
•Job Offer
Apply now!
OUR SERVICE IS FOR FREE AND THIS IS FOR DIRECT HIRING!
If interested, please send your resume to japanesehrd@gmail.com
Contact Person: Ms. Issa
Globe: 09171741233
Sun : 0932-461-0812
Landline: (02) 8245 2829
Skype: live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
LINE: https://lin.ee/m7rpOCY
Get hired through our company and be entitled to FREE bilingual hoodie!
Want to know more about our Japanese job openings? Register now!
http://jknetwork-jobs.com/register
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Do you know someone who can speak Japanese? Refer your friend and we’ll give you 5, 000 – 20, 000 PHP Referral Bonus once they get their dream job through us!
Be updated on the “Life as a Bilingual in the Philippines”. Subscribe to our official YouTube channel.
https://www.youtube.com/channel/UCBtoYkb6b5TYfrhUnxEGj4g
Visit our official website for more info:
http://jknetwork-jobs.com/
Not sure on the job that you like? Contact us for FREE Career Consultation!

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