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Full-time Email Us Integration Specialist (technical Support Experience Needed)

at Transec Bpo Solutions Inc. in Metro Manila
Published at Jul 14, 2021

  • IMPORTANT NOTE: This role does not require knowledge in programming or coding. We use an automation tool with a drag-and drop interface for integrating software applications. ⠀⠀⠀⠀⠀⠀
    WHY APPLY FOR THIS POSITION?
    ■ Temporary Work From Home
    ■ Competitive salary package
    ■ Fixed schedule and weekends off ⠀⠀⠀⠀⠀⠀
    JOB OBJECTIVE
    To manage the technical workflows of our Integration Services Program in order to connect various applications and platforms, as requested by customers. ⠀⠀⠀⠀⠀⠀
    ESSENTIAL JOB FUNCTIONS
    • Accomplish and manage incoming customer requests for integration services of their software applications.
    • Use automate.io to create workflow logics to fit the specific needs or requirements of customers. (No coding knowledge is required to use our automation tool for integrating software applications.)
    • Complete all requests accurately and efficiently.
    • Work directly with our Account Services team.
    • Fulfill other related tasks that may be assigned. ⠀⠀⠀⠀⠀⠀
    SKILLS & QUALIFICATIONS
    • Bachelor’s degree in computer science or other course related to software development.
    • Must have a minimum 2 years of experience in a technical role within the BPO industry.
    • Possess excellent writing and good speaking skills in English.
    • Experience in creating workflows using an integration automation service such as Zapier or Automate.io is highly preferred.
    • Strong formula writing and technical logic skills.
    • Experience using Salesforce is a plus.
    • Tech savvy; ability to learn new applications and work with multiple technology platforms for communication and necessary job functions

⠀⠀⠀⠀⠀⠀ Send your updated resume to careers@transecbpo.com ⠀⠀⠀⠀⠀⠀ DISCLAIMER: As much as we would like to get in touch with every one for showing interest in this job opening, we would only be able to reach out to shortlisted candidates. Thank you.

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Published at Jul 14, 2021
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