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Full-time Email Us Workforce Analyst

at Visaya Kpo in Metro Manila
Published at Jul 14, 2021

Creation of dashboards
Generation of reports
Building of performance scorecards (agent, lead, manager levels)
Creation and updating of client portals
Monitor daily, weekly, monthly and yearly performance (KPIs)
Qualifications:
At least 2nd yr College level
Must be detail-oriented, meticulous, does not have issues with attendance
Advance knowledge in Excel, familiarity with MySQL or MS Access

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