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Full-time Email Us Cebu Site! Telco Account | Customer Service Agent

at Orbit Teleservices - Cebu City in Central Visayas
Published at Jul 14, 2021

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Job Description:

-Provide information to existing and prospective customers about the benefits and coverage associated with different types of health care plans
-Describe and explain any exclusions and non-covered treatment approaches to patients and customers
-Help customers assess which providers are in network and covered by the healthcare plan
-Provide information about co-pay levels for seeking medical care outside the covered network
-Respond to questions with regard to health insurance premium payment and billing statements

Minimum Qualifications:

-Attention to detail is required
-Self-motivated and can handle pressure well
-Excellent English Communication Skills
-Knowledge in basic Microsoft programs
-High School Graduates must have at least 6 months of call center experience to apply
-Candidate must be willing to work in Cebu City

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