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Full-time Email Us Hr Services Administrator

at J-k Network Services in Metro Manila
Published at Jul 14, 2021

Company Profile: The biggest and the world’s most popular marketplace for authentic products such as electronics, house hold, books, video games and even software. They are currently one of the most used online platforms around the world.

Position: HR Services Administrator - (Screening Services)
Location: Pasay City
Salary: P 80,000- P 90,000
Industry: The world’s biggest online marketplace/Shared Services Company
Schedule: Dayshift - Weekends off
Benefits: Visa Processing, HMO, SL, VL, 13th month pay, Other Allowances

Requirements:

• Excellent written and verbal communication skills (English & Mandarin)
• With exp/background in BPO/Shared Services set-up
• Proven analytical capabilities, comfortable working with large amounts of data and in developing metrics and reporting
• Self-sufficient and able to work with little direct supervision
• 1-2 years’ experience in a related field
• Customer service orientation with ability to serve multiple customers (recruiters, multiple levels of HR business partners and vendors)
• Audit / Compliance experience is a plus
• Problem solver, able to troubleshoot issues independently or escalate when necessary - sense of accountability and sound personal judgment

Responsibilities:

• Administer the initiation and adjudication of background checks and provide additional support
• Provide ongoing support to Local HR teams and HR Services colleagues by improving the overall program, self-service training tools, and monitoring necessary policy and process updates as the program grows
• Respond to system access requests, questions, and troubleshoot program issues on behalf of employees, managers and HR
• Identify areas for improvement and take ownership of implementing changes
• Participate in technical program enhancement projects with HR Systems teams
• Run regular audits to ensure 100% adherence the compliance regulation
• Improve and maintain compliance metrics for HR, Leadership, and business review
• Monitor service level agreements, resolve issues with internal and external service providers
• Develop and conduct on-site and virtual compliance audits, draft audit reports detailing methodology, results, and recommendations
• Assist with new compliance projects as needs arise
• Assist with other HR Transactional work as needs arise


Recruitment Process: (ALL ARE DONE THRU ONLINE ASSESSMENT)

• Phone interview with HR
• Language assessment (computer and essay writing in mandarin)
• Multiple choice on how to solve inquiries in Mandarin
• Final interview with Local Chinese
• Job offers and contract signing
• ALL ARE ONLINE ASSESSMENTS


For those who is interested:
Please send your resume to jkhrcareers@gmail.com
Or send us message at 9176381869.
Click here to register: https://jknetwork-jobs.com/register

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