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Full-time Email Us Mandarin Account Associate 客户服务人员

at J-k Network Services in Makati City 马卡蒂市
Published at Jul 29, 2021

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Company Profile 公司简介: This company is an excellent provider for software development and customer service solutions, headquartered in Metro Manila, Philippines

Position 职位: Mandarin Account Associate 客户服务人员
Salary 要约工资: P70,000 Net
Industry 行业: IT/Software Company 信息技术公司
Schedule 工作日程: Fixed Dayshift (9AM-6PM) 日班
Location 地点: Makati City 马卡蒂市
Benefits 福利: Quarterly Bonus and other benefits will be discussed by the company.

Responsibilities 责任:


• Answering calls regarding the product of this marketing company.
• Assisting Chinese who would like to use their service.
• Answering calls from Chinese company who would like to use their services
• Giving advantages of using their service.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Ensure customer satisfaction and provide professional customer support.

- 负责处理客户查询或请求的来电,电邮和聊天。
- 通过官方票务系统记录来查询及更新客户互动时间数据。
- 提供及时的解决方案来处理客户的查询及投诉,以达到超预期之客户满意度。
-与其他部门协调以解决客户问题。

Interview process 招聘过程:
Face to face Interview
Typing test (Will check the speed of the candidate)


• 初次面试
• 打字测试

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Published at Jul 29, 2021
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